Terms and Conditions

The terms and conditions at Only Win Casino set out the rules that govern every account, deposit, bonus, and withdrawal on the platform. Reading through them before registering helps avoid misunderstandings about how funds are managed, what triggers a verification request, and which activities can lead to account restrictions. This page covers the key rules in plain language, based on the current version of the agreement last updated on 18 June 2026.

Who Operates Only Win Casino

Only Win is operated by 3-102-961232 LIMITADA, also doing business as Goodfly Limitada. The company is registered in Costa Rica under registration number 3-102-961232, with a registered address at Provincia 06 Puntarenas, Canton 11 Garabito, Jaco, 61101, Costa Rica. The platform holds a gaming licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202606013-FI1. Players can direct legal queries to legal@goodfly.io. Only Win operates as a casino-only platform for Canadian players; no sportsbook or sports betting product is currently available.

Account Rules and Eligibility

Any person who registers at Only Win CA must be at least 18 years old and above the minimum legal gambling age required in the applicable province or territory. Players are responsible for confirming that online gambling is permitted in the jurisdiction from which the service is accessed.

One account is allowed per player. Duplicate registrations through a different name, email address, postal address, IP address, device, or household member are prohibited. Creating a second account can result in suspension and forfeiture of funds. All registration details must be accurate and up to date. Using false information, a third party’s identity, or payment methods not belonging to the verified account holder is a violation of these rules.

Registration Process

Account creation follows a three-step flow that takes under one minute:

1. Enter an email address and password, accept the Terms and Privacy Policy, and confirm that the player is 18 or older.
2. Provide first name, last name, date of birth in DD/MM/YYYY format, and gender.
3. Enter city, postal code, street address, and a Canadian mobile number using the +1 country code.

Once the final step is completed, the account becomes active and the player can access the full casino lobby.

Know Your Customer Verification

KYC verification is mandatory before any withdrawal and also applies when cumulative deposits reach the equivalent of EUR 2,000. The compliance team may request documents at any point and can restrict transactions while a review is ongoing. Standard documents include:

• A government-issued photo ID such as a passport, driver’s licence, or national identity card
• A proof-of-address document dated within the last three months, such as a utility bill or bank statement
• Proof of payment method ownership, such as an online banking screenshot or e-wallet confirmation

Enhanced due diligence may apply to politically exposed persons, high-risk profiles, or transactions linked to amounts above USD 10,000. KYC records are retained for at least five years after the end of the customer relationship.

Bonus Terms and Wagering Requirements

Only Win offers a welcome package totalling 420% up to C$3,000 plus 300 Free Spins across the first three deposits. Each deposit has its own minimum threshold: C$30 for the first and second deposits, and C$50 for the third. All bonuses carry a 40x wagering requirement applied to the combined bonus and Free Spins winnings.

The maximum permitted bet while bonus funds are active is C$7 per game round. This limit also applies to purchased bonus features and doubling functions. Slots contribute 100% toward the wagering requirement, while table games, live casino games, and video poker contribute only 20%. The platform displays wagering progress in the My Bonuses section.

Key bonus conditions that every player should understand:

• Only one bonus may be active at a time
• Requesting a withdrawal before completing wagering on an active bonus cancels that bonus along with any associated winnings
• The maximum payable win from match bonuses across the welcome package is C$3,000
• Free Spins winnings are capped at C$600 across the welcome package
• Real-money funds are used before bonus funds in all transactions
• Bonus abuse, use of restricted games, or prohibited play strategies can void the bonus and any winnings linked to it

Recurring promotions follow their own terms. Monday Spin, Tuesday through Sunday Reload offers, live casino cashback, and the High Roller Bonus each carry individual requirements that are displayed on the relevant promotion page. The platform also issues targeted rewards through the Inbox and Missions system.

Deposits, Withdrawals, and Financial Rules

The lowest displayed deposit and withdrawal amount is C$15, available through Interac, MiFinity, and selected cryptocurrencies. Welcome bonus deposits require a minimum of C$30 for the first two and C$50 for the third.

Withdrawal limits are set at C$2,000 per day, C$4,000 per week, and C$16,000 per month. Each payment method also has its own minimum and maximum transaction limits within these totals. Before a withdrawal can be processed, the deposited amount must be wagered at least once using real-money funds. In selected higher-risk cases, a 3x turnover requirement may apply.

Cryptocurrency transactions must use the exact wallet address, the supported coin, and the correct blockchain network. Funds sent to an incorrect address or on an unsupported network cannot be recovered by the casino. The casino does not charge its own deposit or withdrawal fees, though the player’s bank, card issuer, or payment provider may apply their own charges.

Third-party payments are strictly prohibited. Deposits and withdrawals must use payment instruments registered to and verified by the account holder.

Responsible Gambling and Player Protection

Only Win provides a set of tools designed to help players manage their activity. These can be set through the account profile or by contacting support:

• Deposit limits (daily, weekly, or monthly) take effect immediately when reduced
• Loss limits for a selected period take effect immediately when stricter, or after 48 hours when relaxed
• Session time limits are available through the profile or support team
• Cooling-off periods temporarily suspend account access upon request
• Self-exclusion options cover periods of six months, one year, three years, five years, or permanent closure; self-exclusion takes effect immediately and cannot be reversed early

During any cooling-off or self-exclusion period, all promotional communications are stopped. Transaction, deposit, and betting history remain available in the account for personal monitoring. External support is available through Gambling Therapy, Gamblers Anonymous, and GamCare.

Prohibited Activities and Account Closure

Only Win reserves the right to suspend, restrict, or close accounts when prohibited behaviour is detected. Actions that can lead to these outcomes include:

• Creating multiple accounts or assisting another person in doing so
• Using fraudulent payment methods, initiating chargebacks, or disputing legitimate transactions
• Collusion with other players or use of software tools to gain an unfair advantage
• Providing false registration data or impersonating another individual
• Accessing the platform from a restricted jurisdiction

Funds held in accounts found to have engaged in prohibited activity may be confiscated in full. The casino is not liable for losses arising from account restrictions applied in accordance with these rules.

Contact and Legal Queries

For general account, payment, or bonus questions, the support team is reachable 24 hours a day through live chat, a contact form, or by email at support@only.win. For legal matters, the operator can be reached at legal@goodfly.io. Players can also find the Only Win contact us page useful for submitting a formal query or complaint through the platform’s official channel.

The terms and conditions are reviewed and updated periodically. The version in force at any given time is the one displayed on the platform, with the effective date shown at the top of the document. Players are expected to review the current version before depositing or claiming any promotion.